Terms and Conditions

Contract of Services


A deposit of 20% is payable to confirm your date. This amount will be deducted from the total price. No dates will be held until the deposit is paid, payment will confirm your agreement to the following Terms and Conditions. No review of images will be released or delivered without payment in full.

Requested Photographs

Jenna McGregor Photography will strive to honour all photographs requested and agreed in advance, but cannot be responsible for the vagaries of the weather and due to the willingness of subjects it may not be possible to capture all the images requested.

Match to original

In accordance with the accepted practises of all professional photographers and photographic laboratories, the return of any technically acceptable photographs or prints or demands for refund or refusal to settle charges cannot be entertained on principle.


Booking deposits are non refundable. The client may cancel this contract within 7 calendar days of the shoot; however, in doing so the client shall forfeit the deposit. Where this contract is cancelled in less than 7 days prior to the shoot then Jenna McGregor Photography is entitled to full payment. In the highly unlikely event that Jenna McGregor Photography cancels an appointment a refund of all payments shall be made in full. Jenna McGregor Photography liability for compensation in the event of negligent cancellation is limited to the monies paid by you to Jenna McGregor Photography at the time of cancellation. Late arrivals will be charged the full price for their shoot but cannot unfortunately be guaranteed a full shoot time.


In the unlikely event of total photographic failure or cancellation of this contract by Jenna McGregor Photography, liability shall be limited to a total refund of monies paid. The liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.
The photographer shall offer to retake free of charge within (one month) a reasonable selection of photographs at a time reasonable convenient to the parties at or close to the original venue (s) but shall not be liable for consequential loss however arising including but not limited to the unavailability of subjects or venues or the provision of clothing, flowers, vehicles or for weather, force majeure or other matters beyond the control of the photographer.
The client is recommended to cover excluded matters by insurance.

Image Quality/ Photographs Sent by Email

Sending images over email/USB will not guarantee quality when viewed on any PC or Macintosh monitors. Jenna McGregor Photography cannot entertain complaints about image quality over which Jenna McGregor Photography do not have control. The time each image takes to download is dependent on its size and Jenna McGregor Photography reserves the right to reduce the quality slightly to make images more manageable.

Changes to Terms and Conditions

Jenna McGregor Photography reserve the right to change their Terms and Conditions without notice at any time.


The client should raise any complaints with Jenna McGregor Photography in writing within 21 days of the client’s USB being received. No refunds will be provided for any reason after this period.


Jenna McGregor Photography retains full, unlimited, world-wide copyright on all photographs supplied. The photographs are solely for personal display purposes. The 1988 Copyright Act assigns the copyright to the photographer. It is illegal to copy or allow to be copied by any means. The photographer reserves the right to use any photographs for display, exhibition, competition or advertising including for use on social media sites such as Facebook, Twitter and Instagram. If the client purchases photographs as digital files, it is agreed that they may only be used or copied for personal purposes and they may not be used, copied or sold for commercial purposes or for profit without the prior written consent of the photographer who asserts copyright in all photographs.


The Photographer/s shall be granted artistic license in relation to the poses photographed and the locations used. The Photographer/s judgement regarding the locations/poses and number of images taken shall be deemed correct.

Governing Law

This Contract shall be governed by the laws of Scotland.

I have read, agree and fully understand the above Terms and Conditions